Join Michael Neef every week on Mondays as he interviews professionals in and around the Mortgage Industry. Our goal is to talk about the challenges that Loan Officers and other business leaders face every day, and ways to overcome those challenges to improve your business.
Hosted By

Nicole Zukas Talks The Value in Being Sincere and Building Long Term Relationships

Nicole Zukas has been in the industry for decades and has experience in both retail and broker channels, she's run small and large companies, and talks about her experience in this weeks episode.

Guest

Nicole Zukas

Senior loan offier
Listen to This Episode
EP
21

Nicole Zukas Talks The Value in Being Sincere and Building Long Term Relationships

Nicole Zukas has been in the industry for decades and has experience in both retail and broker channels, she's run small and large companies, and talks about her experience in this weeks episode.
Host

Michael Neef

CEO, Loan Officer & Father
Guest

Nicole Zukas

Senior loan offier

Co-Founder Matt Doud Chats About the Psycological Aspects of Businesss

Our Co-Founder, Matt Doud, chats with Michael Neef about the phycological aspects of business and being in the right mental state to run your business. As a Consulting COO, my mission is to keep the Founder/CEO’s plate clear of operational details that are important but tend to be a distraction. I want him or her to be able to focus all of their attention, energy, and passion on creating the best product they can and delivering it to the market. I believe that a business needs a solid foundation on which to grow, but the daily demands of running a business, especially in an early-stage company, force founders and CEOs to be working too much “in the business” and not enough “on the business.” I come alongside these overburdened leaders to create a hedge of protection around them so that they can stay focused on what they do best while knowing that the vital operational details are being handled, and handled well.

Guest

Matt Doud

COO & Co-Founder
Listen to This Episode
EP
20

Co-Founder Matt Doud Chats About the Psycological Aspects of Businesss

Our Co-Founder, Matt Doud, chats with Michael Neef about the phycological aspects of business and being in the right mental state to run your business. As a Consulting COO, my mission is to keep the Founder/CEO’s plate clear of operational details that are important but tend to be a distraction. I want him or her to be able to focus all of their attention, energy, and passion on creating the best product they can and delivering it to the market. I believe that a business needs a solid foundation on which to grow, but the daily demands of running a business, especially in an early-stage company, force founders and CEOs to be working too much “in the business” and not enough “on the business.” I come alongside these overburdened leaders to create a hedge of protection around them so that they can stay focused on what they do best while knowing that the vital operational details are being handled, and handled well.
Host

Michael Neef

CEO, Loan Officer & Father
Guest

Matt Doud

COO & Co-Founder

The Importance of Being Sincere with Your Customers with Tammy Hajjar Miller

Michael and Tammy talk about the value and important of being sincere with your customers and building a personal bond with them.

Guest

Tammy Hajjar Miller

Loan Officer
Listen to This Episode
EP
19

The Importance of Being Sincere with Your Customers with Tammy Hajjar Miller

Michael and Tammy talk about the value and important of being sincere with your customers and building a personal bond with them.
Host

Michael Neef

CEO, Loan Officer & Father
Guest

Tammy Hajjar Miller

Loan Officer

Matthew Boyce Talks Process and Efficiency in Loan Originating and How That Saves You Time

Tune in as host Michael Neef engages in a discussion with Matthew Boyce, diving deep into the realm of loan origination. Prepare to uncover the value of process and efficiency, where time-saving strategies take center stage. Discover the transformative power of well-honed processes that pave the way for establishing fruitful referral partnerships, seamlessly onboarding new team members, and effortlessly reclaiming valuable moments. With the spotlight on the importance of robust processes, you'll gain insights on avoiding costly mistakes and delivering a consistently exceptional customer experience. Get ready for an engaging and enlightening podcast episode that will revolutionize your loan originating journey.

Guest

Matthew Boyce

Senior Loan Officer
Listen to This Episode
EP
18

Matthew Boyce Talks Process and Efficiency in Loan Originating and How That Saves You Time

Tune in as host Michael Neef engages in a discussion with Matthew Boyce, diving deep into the realm of loan origination. Prepare to uncover the value of process and efficiency, where time-saving strategies take center stage. Discover the transformative power of well-honed processes that pave the way for establishing fruitful referral partnerships, seamlessly onboarding new team members, and effortlessly reclaiming valuable moments. With the spotlight on the importance of robust processes, you'll gain insights on avoiding costly mistakes and delivering a consistently exceptional customer experience. Get ready for an engaging and enlightening podcast episode that will revolutionize your loan originating journey.
Host

Michael Neef

CEO, Loan Officer & Father
Guest

Matthew Boyce

Senior Loan Officer

Tawd Frensley talks with Michael about the value in engaging with borrowers long term

Tawd Frensley from HomeIQ talks about his experience in the Real Estate industry, and how important it is to stay front and center with your borrowers, and engage with them long term.

Guest

Tawd Frensley

VP of Sales at SOA Labs
Listen to This Episode
EP
17

Tawd Frensley talks with Michael about the value in engaging with borrowers long term

Tawd Frensley from HomeIQ talks about his experience in the Real Estate industry, and how important it is to stay front and center with your borrowers, and engage with them long term.
Host

Michael Neef

CEO, Loan Officer & Father
Guest

Tawd Frensley

VP of Sales at SOA Labs

Ken from the MortgageCoop talks the importance of having fun doing your job

Ken Perry joins Michael to talk about the importance of know how to do your job, understanding compliance, and how he built a platform to help loan officers learn in a fun and creative way.

Guest

Ken Perry

President/Founder at The Knowledge Coop
Listen to This Episode
EP
16

Ken from the MortgageCoop talks the importance of having fun doing your job

Ken Perry joins Michael to talk about the importance of know how to do your job, understanding compliance, and how he built a platform to help loan officers learn in a fun and creative way.
Host

Michael Neef

CEO, Loan Officer & Father
Guest

Ken Perry

President/Founder at The Knowledge Coop

The Importance of a Good Website with Vonk Digital

It's 2023, if you're in sales, it's expected you have a website, and you probably do have one. That being said, that doesn't mean you have a good one, it's very important to launch a website that engages your customer, provides the information they need, and helps convert them in a non-intrusive way. Anthony and Vinnie Balsamo from Vonk Digital talk about how they launched a company the provides high quality, affordable websites for loan officers, and the important features a website should have.

Guest

Anthony Balsamo

Co-Founder, Vonk Digital, LLC
Listen to This Episode
EP
15

The Importance of a Good Website with Vonk Digital

It's 2023, if you're in sales, it's expected you have a website, and you probably do have one. That being said, that doesn't mean you have a good one, it's very important to launch a website that engages your customer, provides the information they need, and helps convert them in a non-intrusive way. Anthony and Vinnie Balsamo from Vonk Digital talk about how they launched a company the provides high quality, affordable websites for loan officers, and the important features a website should have.
Host

Michael Neef

CEO, Loan Officer & Father
Guest

Anthony Balsamo

Co-Founder, Vonk Digital, LLC

Jeff Bernheisel Talks Marketing and Utilizing AI in Your Business

Jeff Bernheisel Talks Marketing and Utilizing AI in Your Business.

Guest

Jeff Bernheisel

Marketing & tech strategist, Founder of The Lumen Project
Listen to This Episode
EP
14

Jeff Bernheisel Talks Marketing and Utilizing AI in Your Business

Jeff Bernheisel Talks Marketing and Utilizing AI in Your Business.
Host

Michael Neef

CEO, Loan Officer & Father
Guest

Jeff Bernheisel

Marketing & tech strategist, Founder of The Lumen Project

Brian Vieaux & Michael Neef talk about using Technology to Compete with the Big Dogs

Today we're joined by Brian Vieaux from FinLocker. Michael and Brian chat about the purpose behind the products, the problem their trying to solve, and how you as a Loan Officer can you use them to compete with the likes of much larger corporations that you compete against.

Guest

Brian Vieaux

President & COO at FinLocker
Listen to This Episode
EP
13

Brian Vieaux & Michael Neef talk about using Technology to Compete with the Big Dogs

Today we're joined by Brian Vieaux from FinLocker. Michael and Brian chat about the purpose behind the products, the problem their trying to solve, and how you as a Loan Officer can you use them to compete with the likes of much larger corporations that you compete against.
Host

Michael Neef

CEO, Loan Officer & Father
Guest

Brian Vieaux

President & COO at FinLocker

The Importance and Impact of Doing Quality Work, not Cheap Work

Michael chats with Faramarz about is career, how he got into mortgage, and how he has become so successful in it. They talk a lot about the importance of being detailed oriented and creative about how you qualify a customer to make sure you always are able to complete a transaction.

Guest

Faramarz Moeen-Ziai

VP, Mortgage Advisor at CrossCountry Mortgage, LLC
Listen to This Episode
EP
12

The Importance and Impact of Doing Quality Work, not Cheap Work

Michael chats with Faramarz about is career, how he got into mortgage, and how he has become so successful in it. They talk a lot about the importance of being detailed oriented and creative about how you qualify a customer to make sure you always are able to complete a transaction.
Host

Michael Neef

CEO, Loan Officer & Father
Guest

Faramarz Moeen-Ziai

VP, Mortgage Advisor at CrossCountry Mortgage, LLC

Support Us & Shop Our Gear

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Your support helps us do what we do, and a percentage of the profits that come from co-designed gear will go to the guest that we worked with!

Fan of the Show T-Shirt

Co-Designed With
$ 32.00 USD

Want to show your support for the show? Pickup our 100% cotton logo t-shirt.

Lead With Value Mug

Co-Designed With
Ryan Ehler
$ 25.00 USD

In Episode 2, Ryan Ehler had a great quote: "Lead With Value and the Loans Will Come", get our mug to remind yourself daily to focus on value

Fan of the Show Mug

Co-Designed With
$ 20.00 USD

Coffee drinker? Tea drinker? Doesn't matter, show your support for the show with our logo mug.

About Us

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The Team

Michael Neef
Host
Trevor Livingston
Show Manager
Matt Doud
Blog Post Editor
Hasib Sakil
Video Editor
Kate Lillian
Blog Post Writer

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